We're hiring : Customer Account Manager



*No sheep experience required (we're all about glasses really)


  • Full-time and Part-time options available.
  • Salary (dependent on experience): £24,000 - £31,500 pro-rata.
  • Company eyewear scheme.
  • Flexible working.
  • Position start date: As soon as possible.
  • Application closing date: 18th April 2024.

 

The Brand: 

 

Bird Eyewear exists to make planet-positive frames. Offering exquisite nature-based styles made from low-carbon bio-acetates, recycled metals, and repurposed materials. Founded by three brothers and based in Devon, our business and products are built for positive impact and champion the restoration of nature. We are the highest-scoring B Corp in the eyewear industry verified to meet the highest standards of social and environmental impact. Find out more at www.findyourbirds.com

 

The Role: 

 

The role is based at our Exeter office, where you will work within the B2B team to grow and service our expanding network of UK stockists. As Customer Account Manager you will be at the forefront of the business facilitating both inbound and outbound communication with our clients.

 

Your role and responsibilities will include the following;

 

  • To regularly review with your customers their business, product mix and supplier preferences promoting the company as their first choice.
  • To maintain a consistent contact programme for both direct and indirect independent accounts across the UK.
  • To work alongside the existing team to support the goals of the B2B team and the brand. 
  • To maintain accurate customer records and reports for relevant accounts to ensure that sales data and market activity can be analysed accurately. 

 

Who you are: 

 

  • Committed to detail.
  • Innately organised and wired for continuous improvement.
  • Effective communicator.
  • Great telephone manner.
  • Punctual, dedicated, and enjoys both working independently and as part of a team.
  • Displays initiative, positivity, and is sustainability conscious.
  • Inspired by the notion of achieving best-in-class.
  • Fully aligned and energised by our values.
  • Helping create and take part in occasional trade shows and events.

 

Our ideal candidate;

 

  • Previous B2B sales experience in eyewear / fashion or similar industry.
  • More than 2 years of experience in a sales or customer account servicing role.
  • Initiative to generate and maintain new accounts.
  • Ability to communicate at all levels both verbally and in writing.
  • Ability to effectively record and interpret data.
  • Proficient in Microsoft Office, Numbers or Google Sheets.
  • Have an active interest in sustainability and fashion.

 

Location;

 

  • Based in Exeter, Devon.

 

Email your CV and covering letter to ryan@findyourbirds.com